abberior offers immediate first-level support via remote assistance. For this, a member of our expert team connects to your system over the internet to check, calibrate, align, or maintain it remotely. Typically, 95% of all service cases are solved this way, because of the open platform concept of our systems, and because all critical components are motorized and can be aligned by software. This way, issues are fixed within minutes and experiments can be finished with hardly an interruption.
