By ADSCIENTIS
Suggesting the best appropriated and relevant solution has always been our overriding goal. To ensure a quality answer, your request will follow the steps below: - Customer’s needs understanding Adscientis focuses on the customer through a collaborative evaluation of his application requirements (User Requirements Specification - URS) in order to fully understand the needs and properly target the requirements . - Personalized answer The instruments and software modules choice takes into account all the customer’s expectations previously discussed and is thus totally tailored. - Quote drawing up and validation You will receive a quote mentioning the chosen solution, the price and the steps which would be followed. - Implantation of the device and training You will benefit from two training days including topics such as the preparation of the column, the measurements realization, the chromatographic data treatment… - Scientific support For questions related to the implementation, we support you free of charge within the first 3 months after the training. Likewise, the softwares’updates are free during the first 5 years. We also suggest you a follow-up and a scientific support to develop new analysis protocols, to confirm the measurements or even to interpret the obtained results.
