By Cosylab
Provide direct technical support to the CODAC Core System users around the world, ensuring that they will be able to use its tools with ease and following the PCDH standards and guidelines. For making sure that our software distribution is well adopted and properly used, we provide the ITER domestic agencies and all ITER suppliers with a wide range of support services. The main entry point for support is an email address that is handled by Cosylab team for addressing user requests and triggering actions whenever required. A good support with a fast response time and appropriate answers is strategic to making sure that the project’s suppliers can follow the recommended path with evidences of efficiency. This has been very successful.
