The PhyMetrix Technical Support Team will evaluate the status of your Moisture Meter, Dew-pointer, or any other Hygrometer. Testing in the environmentally controlled Repair Lab will provide product Diagnostics followed by recommended Action Plan. Upon approval from the customer the Action Plan will be implemented. To begin the evaluation of your instrument complete the RMA Request Form and submit it via: Fax: 631-627-3949, E-mail: ani.omer@phymetrix.com