NW
Equipment ServicesInfrastructure & Training

SUPR Support Plans

By Applied Photophysics

Flexible service plans to optimise your system’s reliability, minimise downtime, and extend instrument life. Applied Photophysics SUPR Support Plans are designed to maintain the precision and stability required for intrinsic DSF-based thermal stability and protein unfolding measurements. Whether you're analysing formulation stability, detecting aggregation, or characterising protein-ligand interactions, reliable instrument performance is essential. Regular preventative maintenance helps ensure your SUPR system continues to deliver high-quality plate-based DSF data over time. Each support plan includes one preventative maintenance visit during the contract term, which covers full system checks, calibration, and essential component replacements using a dedicated service pack. With options for fixed or flexible scheduling and full coverage of labour and travel, the service visit is designed to minimise downtime and keep your workflow uninterrupted. Whether you need full coverage or essential support, choose between Premium and Standard to fit your lab. Each SUPR Support Plan includes a range of services designed to safeguard your system’s reliability, maximise uptime, and support your laboratory’s success. Below you’ll find a detailed overview of what’s included.