By planarTECH
After delivery, planarTECH or its local representative/distributor will send a technical team to the customer site to perform proper installation of the planarGROW system, verification of its operation and a quality check. This installation process typically takes one to two days to complete. Prior to on-site setup, the customer must complete necessary preparations, such as providing the proper electrical, water and gas hookups. planarTECH will provide the customer with a complete checklist after receiving an order. After successful setup of the planarGROW system, planarTECH or its local representative/distributor will provide on-site training in the operation and use of the system.