By Gatan
Your research deserves uninterrupted performance. AMECARE is a comprehensive service solution designed to keep your Gatan and EDAX instruments operating at peak efficiency—so you can focus on discovery, not downtime. Why choose AMECARE? Maximizes uptime: Priority response and scheduled preventive maintenance minimize disruptions Expert support: Factory-trained engineers and application specialists ensure your system runs to specification Predictable costs: Fixed annual pricing eliminates budget surprises Extends equipment life: Regular calibration, software updates, and compliance checks keep your instruments future-ready Global coverage: Wherever your lab is, AMECARE delivers consistent, reliable service Service plans: Preventive Maintenance (PMP): On-site repair; Labor, travel; Preventive maintenance visit (annual); Service loaners; Service parts; Discounted consumables; Standard phone and email support Extended Warranty (EW.5) Parts and Labor: On-site repair; Labor, travel up to the allotted amount allowed for the Gatan product covered; Service parts; Discounted consumables; Standard phone and email support Extended Warranty (EW.6) Parts Only: On-site repair; Service parts; Discounted consumables; Standard phone and email support Loaners are available for some products. Service parts excluding consumables; parts damaged through misuse or physical damage by others are not covered.
