NW
Equipment ServicesInfrastructure & Training

After-sales Service

By Sympatec GmbH

Our experienced After-sales team is skilled in both laboratory installations and demanding process integration. This includes programming of customer-specific measurement routines and integration in process control systems. If required, we are readily available for maintenance, repair and re-certification and of course we are pleased to advise on your smaller application issues and questions. Service contracts tailored to your needs – with defined response times if desired – offer professional system care at predictable costs with scheduled inspections and preventive maintenance which ensure a long-lasting dependable operation. Our team is at your service with help and advice right from day one of your purchase. We carry out the initial system set-up at your site and give support with a brief introduction to basic operation and system care when you run your system for the first time. Our telephone support is available to you throughout the entire systems life. Furthermore, we are your source for consumables and reference materials and ensure the supply of spare parts.