At the core of our product quality management system is the Corporate Quality Manual and program alignment with ISO 9001 and IATF 16949 standards, which incorporate several critical elements. Certified quality management system We hold several externally-verified quality management certifications including ISO 9001 and IATF 16949 (automotive quality management system). Internal audit & continuous improvement We conduct annual internal audits of our quality management system to verify compliance, increase effectiveness and drive improvement. Training & competency management We provide training for internal stakeholders on their roles related to quality management. The Quality Mindset training includes topics such as risk-based management, problem solving and change management. Supplier quality management We require suppliers to maintain ISO 9001 or IATF16949 certified quality management systems, as applicable. We monitor compliance through qualification audits, ongoing performance reviews and certification management within GF systems. Corrective action management When a quality incident is identified, we follow a corrective action process to contain impact, identify root cause and implement effective corrective and preventive actions. Lessons learned are systematically integrated into processes and controls to prevent recurrence and inform continuous improvement.
