Protect your instrument from day one and keep your dispensing process running reliably. Installation: microdrop offers installation remotely or at customers’ premises, supporting a smooth and reliable start with your system. Training: Basic training is included with every installation, ensuring your team is well prepared for safe and efficient system operation. Advanced training is available to refresh or deepen existing knowledge, train new team members or address specific application requirements. Training can be provided remotely or at your premises. Warranty Support: All our instruments have a 12 month warranty, which starts from the day of installation. Consumable and wear parts are excluded from the warranty coverage. If replacement of such part is needed, you will receive quotation including labour and travel costs if applicable. Maintenance: As any other instrument, our instruments need to be occasionally serviced to ensure reliable and long-time performance. You can choose different plans for check up. Direct Support: When questions arise – from software handling to application challenges – you receive support directly from our engineers and application specialists. We offer remote assistance via phone and email, on-site support when required.
