By Nanovac AB
CUSTOM SOLUTIONS is core to what we do. As our customers and end-users are active in the front-line of science and technology, almost all projects require custom solutions or the development of new technology solutions. It could be from very simple solutions to manipulate the height of a DUT in a test chamber, to being able to mask certain parts of a DUT during different parts of the test. Due to the nature of the business that our customers are in, dealing with ex-treme temperatures is critical, and in response to this we are required to develop interfaces and thermal units and solutions that can deal with temperatures from as low as -180°C (lower temperatures have been done as well) to up over +200°C. In many cases there are interfaces between different materials, which requires custom seals and custom sealing solu-tions. We work with the leaders in the industry to solve these prob-lems, and of course in close communication with our customers. The key objective is to meet (and exceed) the requirements of our end-users, ensuring that they can test their products so they can survive the harsh environment of space. Vacuum is not the only challenge, but temperature is a key testing parameter. We can also assist in simulating sunlight in our chambers, as well as having solutions that can handle propulsion tests. In all aspects of the development the crucial part is selecting the best, and most suitable com-ponents to achieve the requirements of the test. Choice of material, and choice of OEM (original equip-ment manufacturer) supplier is critical in achieving project success. Nanovac focuses on working with tier one suppliers, ranging from manufacturers of vacuum pumps, to control automation and thermal control units. Where there is no suitable manufacturer or supplier, we develop our own solutions to ensure the best possible per-formance. Our extensive experience in vacuum and system automation ensures that you get the best possible solution, with the lowest cost of ownership. And, because of the fact that we have a large number of installed solutions worldwide, it is quite likely that we have already built and designed something that meets your requirements. The typical lead time for our custom solutions range from 6 months up to 12 months depending on the level of complexity. We always deliver turn-key solutions, and installation and start-up is always included in our projects. This means that our experienced engineers will come to your facility and assist in installing the system, and then bringing it up and running. We spend time training the people who are supposed to be operating the machine. Both operators and service personnel. We work with your team to ensure we understand the expectations on the equipment, as well as defining the operational limits of the equipment. All the documentation (operations, maintenance) provided is provided as PDF files, and in some cases there are also video material supplied, outlining the various tasks required. We also de-liver all our systems with a standard 24 month warranty on all parts and labour, excluding con-sumables. We see all of our customers as partners, and we see each relationship as long lasting relation-ships where we assist you in your growth. We pride ourselves on having a larger number of returning customers where we have delivered not only one chamber, but multiple chambers. We also believe strongly that the equipment that we deliver need to be able to meet future require-ments, and this is achieved by building solutions that are flexible, not only from a mechanical point of view but also from an automation and control capability point of view. Our chamber should last for a long time, and be able to meet not only the chal-lenges of today, but also the challenges of tomorrow. We look forward on working closely with you on your future ther-mal vacuum requirements.
